PERSONAL TOUCH
COACHING & TRAINING
CANDIDATE DEVELOPMENT
An empty seat for a week
“Did I hire talent, or did I just fill a chair?” The dust has finally settled in January. The “New Year, New Energy” buzz is quieting down, the balloons from […]
The Human Engine
Why the most important part of your dealership needs a break If you walk onto a showroom floor in mid-December, you can feel the frequency. It is a specific kind […]
The high cost of the “Revolving Door”
Why it’s time to stop recycling sales talent There is a familiar, frustrating cycle that plays out in dealerships across South Africa. A sales executive leaves, and the panic to […]
Adapting to change
WHAT PSYCHOLOGY AND TECH ARE TELLING US ABOUT THE FUTURE OF CAR SALES The motor industry isn’t just undergoing a tech revolution; it’s experiencing a psychological one. From touchscreen showrooms […]
Customer service has evolved
A few decades ago, good customer service in the motor trade meant remembering a client’s name, offering a decent cup of coffee (or a branded bottle of filtered water), and […]
From vision to victory
It’s not always easy to take the next step In any dealership, it’s easy to get caught up in the daily grind—month-end targets, stock arrivals, lead follow-ups, service queues, customer […]
Maximising digital marketing
A guide for the motor industry For years, dealerships relied on newspaper ads, a prime spot on the showroom floor, and a big smile at the door to bring customers […]
Sales isn’t just a job
It’s a skill for life When people think about sales, they often picture it as a stepping-stone, or even a stop-gap. A job you do for a while before moving […]
What are smart dealerships doing?
Building a sustainable talent strategy In the motor industry, we love a quick win. Close the deal, fill the role, move on. It’s tempting to think the same way when […]
From ghosting to growing
Why so many new sales hires fail—and what we’re doing differently If you’ve worked in a dealership for more than five minutes, you’ve probably seen it: a new hire arrives […]
OUR TEAM

Craig Absalom
EXECUTIVE & DEALER PRINCIPAL POSITIONS
Craig Absalom has a graduate diploma in Marketing Management and over 27 years in the motor industry.
He has been in a senior management position for the last 17 years which included the role of DP as well as fulfilling roles of director of Independent Motor Distributors, Truck & Commercial Director on the Key Motor Group board and whilst with the Fury Motor Group he fulfilled group roles involving developing a group used-vehicle strategy, driving their social media strategy and, in conjunction with Industrial Psychologist Rodney Boyd, helped structure the HR department by implementing standards and policies.
Heading up the team at Transformd, his vision will not only greatly benefit the industry - but your dealership team too!

Glenda Absalom
HEAD OF ADMIN RECRUITMENT
Glenda Absalom has a diploma in Financial Management and over 25 years in the motor industry. She has fulfilled the roles of switchboard operator, creditors clerk, debtors clerk, warranty clerk and has an extensive understanding of workshop and parts with her most recent 15 years seeing her hold the crucial position of financial manager.
Glenda has developed a sixth-sense when selecting the right person for the job and she brings this intuition and experience to our team and yours.









