From ghosting to growing

Why so many new sales hires fail—and what we’re doing differently If you’ve worked in a dealership for more than five minutes, you’ve probably seen it: a new hire arrives […]

Not your uncle’s sales floor

What modern dealerships need from new hires Let’s be honest—if you’ve ever heard someone say, “Back in my day, we closed a deal with a handshake and a smile,” chances […]

Grit before gears

Why character beats experience in the motor industry For decades, the motor industry has hired on one main principle: experience. If someone had spent time on a showroom floor—or “knew […]

Beyond the showroom

Building a career with The Cadet A career in automotive sales has the potential to go far beyond the showroom floor. For those who have the grit, discipline, and commitment […]

Mind the gap, or fill the gap?

The automotive industry has been undergoing a seismic shift. New technologies, changing consumer expectations, and increasing regulatory requirements are transforming how vehicles are designed, sold, and serviced. As cars become […]

We need skilled sales professionals more than ever

In our industry, sales and service success is no longer just about charisma and quick thinking; it’s about skill, professionalism, and adaptability. With the motor industry evolving rapidly to meet […]

Bringing it all together

In our previous blog, we explored the foundations of the psychology of sales—focusing on first impressions, active listening, choice management, and the power of social proof. In this second part […]

First impressions count!

Sales, especially in the motor industry, is not just about offering the right product; it’s about understanding the customer’s mind. Behind every purchase decision lies a complex set of psychological […]

D&I – Diversity and Inclusion

As the motor industry evolves to meet the demands of a changing world, diversity and inclusion (D&I) are no longer just buzzwords—they are essential strategies for driving innovation, strengthening teams, […]

Cultivating a culture of continuous learning

In our industry, staying competitive on all fronts means staying ahead of the curve in knowledge and skills. Creating a culture of continuous learning and development is not just a […]